The Struggle is Real: Library Patron vs. Email

This is a daily occurrence while at the Reference Desk at my public library. I’m not even joking. I have some version of this exchange almost every day at the Reference Desk. Patron: Can you help me? I can’t get this dumb thing to work. Me: Okay, sure. What are you trying to do? Patron:Continue reading “The Struggle is Real: Library Patron vs. Email”